Our Team

The leaders of Physicians Management Group apply a team approach, bringing together a variety of experts to work on your problems and develop effective solutions.

Physicians Management Group (PMG) understands the business of medicine. We provide the necessary information that helps the physicians of Maryland Primary Care Physicians to make intelligent, informed business decisions.

We draw on extensive practical experience and industry knowledge. Our skills extend across a wide range of management disciplines, from practice operations, process improvement and cash management to systems integration — making us the undisputed market leader in physician practice management.

As a Management Services Organization, we offer a full range of business services: patient financial services, financial reporting, information technology services, human resources management, performance management, practice operations management, and marketing.


Colleen Ceradini, CEO (outgoing CEO retiring January 1, 2025) – guides overall business operations of MPCP
Kelly Cavallio, CEO (incoming CEO) – guides overall business operations of MPCP
Louise Cooke, CPC – Director of Electronic Medical Records Services (EMR)
Jennifer Gaither, CPC – Director of Patient Financial Services
Howard P Levy, MD, PhD, CMIO – Chief Medical Information Officer
Fred Rost – Director of Marketing and Physician Recruitment
Rhonda Stenson – Director of Human Resources

Our Services

Physicians Management Group (PMG) understands the business of medicine. We provide the necessary information that helps the physicians of Maryland Primary Care Physicians to make intelligent, informed business decisions. As a Management Services Organization, we offer a full range of business services:


We can nail down your cash to increase your cash flow. Up front edits are performed to ensure the filing of clean claims. Claims are filed electronically to every insurer accepting that method of submission, speeding up your payment. Active insurance follow up and aggressive collections provide you with reduced days of A/R.


Administration of accounts payable and payroll are streamlined. You are given information to assess:

  • Practice performance relative to established benchmarks and industry standards
  • Site/product line profitability
  • Budget variances
  • Overhead expenses

IS interfaces with Billing & Finance to ensure accuracy of data entry/posting. Your connected systems will enjoy 99%+ uptime for maximum efficiency. Reports are designed to meet your specific needs. Existing systems (such as lab system, hospital system, etc.,) can be interfaced to our billing software.

Let us guide you through the challenges and changes that impact employee benefits, compensation and record keeping. Reduce your legal exposure and litigation expenses through compliance with federal and state regulations. As the laws change, receive timely updates of policies, procedures and employee handbooks. Stay competitive with respect to:

  • Salary and benefits administration
  • Job pricing
  • Business insurance pricing


A full range of OSHA administration is offered as well as an effective OSHA compliance plan. Safeguard your practice from potential liability for non-trained employees and lessen employee incident rates. Free your staff from the burden of initial credentialing, re-credentialing and license renewals for your providers. Our established support with all major insurance companies guarantees your current participation status.

Enhance your practice revenue by utilizing our skilled contract negotiations. Our experienced oversight and management of all health insurance contracts enables you to get the revenue you rightfully deserve. Referral training and quick reference guides facilitate our staffs’ understanding of the administrative requirements of all your insurance contracts.

Understand the strengths and weakness of your practice and enhance your operations through:

  • Peer review
  • Patient satisfaction surveys
  • Policy and procedure manuals
  • Customized forms
  • Ongoing staff education


Ensure a smooth operational flow of your office through our practice assessment. Daily operations are reviewed and streamlined to save you money and reduce staff time spent on redundant and inconsistent processes. Practice expenses are investigated to identify potential reductions. Your practice manager and staff receive ongoing operational support and training to get data and charge entry right the first time.


We offer a wide range of professional services to help you market and grow your medical practice. Our customized plans are developed to meet your specific market needs. Our services include development and design of content and collateral, multi-media advertising strategies and public relations.

We assist with your medical staffing needs:

  • Physician recruiting