MPCP Columbia Office

Services

Our providers are board-certified in Internal Medicine, with extensive experience in all aspects of primary care. In addition to physicians, we have a large staff of medical assistants, administrative assistants and laboratory assistants. Our practice offers high quality comprehensive medical care to patients age 18 and over, with emphasis on preventive care, as well as treatment of acute and chronic illnesses.

Policies

Appointments

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Call during office hours to schedule appointments. Scheduling of complete physical exams varies and may take up to two weeks; please contact us for availability. Sick and urgent care is normally available within 24 to 48-hours.

Cancellations

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If you need to cancel your appointment, please give us 24-hour notice so that we can schedule another patient in your place.

Payment

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Payment is expected when services are rendered; this includes co-payments/co-insurance payments for all insurance types, including preferred provider organizations, health maintenance organizations, and Medicare.

Insurance Information

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We participate with most major health plans. Please call our office to verify that we participate with your insurance.

Prescriptions

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Please allow 48-hours for prescription refills. Please remember to allow two business days for us to process your refill request.

Referrals

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Certain insurance companies require a written referral or telephone authorization prior to any specialist service. Please contact our office 72-hours before your appointment with a specialist. We will mail you your written referrals, or you may pick them up at this office prior to the appointment.

Form Completion and Requested Letters

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A fee will be charged for completion of paperwork for school, daycare, employment, sports camp, auto and life insurance, FMLA, disability forms, etc. and/or for letter writing regarding your condition. This service is not part of your office visit and you may be charged a separate fee for this service. The fee may range from $10.00 to $25.00 per occurrence based on the complexity of the form and/or provider time involved. You are personally responsible for paying the fee which is due at time of service. Please be advised that any request made for a form completion and/or letter, may require a visit. Please allow 7-10 days for completion of forms and requested letters.

Medical Record Releases

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Medical records of services rendered at our office remain the property of Maryland Primary Care Physicians. Should you request and/or authorize the release of copies of your medical records, you will need to sign a HIPAA compliant release to begin the process. If your physician is located in Suite 103, please complete this form.   If your physician is located in Suite 104, please complete this form.  There are fees involved with obtaining copies of your records. Under Maryland law, record requests for personal use are charged a fee of $0.76 per page plus the cost of actual postage. All other requests (insurance, attorneys, etc.) are subject to a fee that includes $0.76 per page, a preparation fee of $22.88 and the cost of actual postage. An invoice will be sent to the person or entity requesting the records. While we are required by law to have the copied records prepared within 30 days, except in the case of specific circumstances, we will not send the records until we receive payment. If you have questions concerning this process, call (410) 729-1367.

Inclement Weather

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In the event of bad weather, please call the office to confirm that we are open before you venture out into the elements.

Phone Hours

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phones are open Monday-Friday 7:45AM – 5:00PM.

After Hours/Weekends

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If you have an emergent issue after normal business hours please call our answering service at (888) 409-6615 for specific instructions of how to take care of your after-hours needs. Our physicians rotate after-hours, weekend and holiday duty so that a doctor will always be available to you. Please know that routine prescription refills and/or narcotic refills are not authorized by after-hours care.